Shipping Policy

Processing Time: We value your excitement in receiving our products! All orders are processed within 5-10 business days after placing an order. Business days exclude weekends and holidays. Once processed, your order will be shipped to the address provided during checkout.

Shipping Time: After processing, the shipping time will depend on your location and the shipping option you selected at checkout. We work diligently to ensure that your order arrives as soon as possible.

Return Policy

Our Commitment to Quality: At Ivelisse Designs, we are committed to providing you with products of the highest quality. If you encounter any issues with your order, we are here to help.

Returns: We do not offer a return policy. However, customer satisfaction is our top priority. If something is wrong with your order or if it does not meet your expectations, please do not hesitate to contact us.

Contact Us: For any issues or concerns regarding your order, please email us at hello@stephivelisse.com . We will respond promptly and work with you to resolve any issues to your satisfaction.

Thank you for choosing Ivelisse Designs! We look forward to serving you.